Why Iconnect?

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Why Choose Us


Iconnect 4-Point Pledge

  • 1. Exceptional Service
  • We provide the best service available, and we'll prove it. From diagnosis to resolution, our technicians handle your issues with competence and courtesy.

  • 2 . Expert Technicians
  • Our exclusive and rigorous training center, ATS University, keeps our skilled technicians proficient and ready to be on the front lines, troubleshooting complex computer issues with ease.

  • 3. Proven Experience
  • We utilize the most up-to-date tools and technologies to get your computer running optimally. With over 40 years' experience in remote troubleshooting, you can rest assured that you're in good hands.

  • 4. Rock-Solid Guarantee
  • An integral component of exceptional service is ensuring the highest caliber of work. If you're not delighted with our service, we'll do whatever it takes to make it right.

harry

" I am extremely impressed by the cooperation & sincerity of the
customer service reps that you employ."
- Ralph E.

WORKFORCE

All employees graduate from ATS University
Highly trained and qualified Certifications

Professionalism & Ethics

Our standards are high at ATS, so we developed ATS University as a rigorous and demanding training and testing facility for our technicians. This ensures that they adhere to the code of professionalism and ethics that we maintain as representatives of our partner's brand.

OUR CERTIFICATIONS



PROCESSES & TOOLS


Efficient Tools

We have carefully developed state-of-the art utilities to make remote PC fixing much more efficient and time-saving for our customers.

Fix Issues Fast

We know how valuable your time is. That's why we implement proven methods to fix your computer system as efficiently as possible.

Technician Redundancy

We have technicians at all levels, so whether your problem requires a simple fix or in-depth troubleshooting, it will be fixed fast and efficiently.

Best of Breed Software

We utilize the best, most current software-not only to fix computers, but to implement prevention measures to protect them in the future.

harry

"First class technical support. Got my computer cleaned and back to fast
operation with minimal hassle."
- sayelldavid
- Ralph E.